HASSLES AT CHECKOUT SOUR
GOOD DEALS ON FAVORITE ITEMS
-- HACKENSACK, N.J.
By VICTOR E. SASSON
EDITOR
Paying for my purchases this morning at the Costco Wholesale in Teterboro was a genuine ordeal in a warehouse usually known for its many efficient cashiers.
A February tradition for members is receiving hundreds of dollars in rebates from Costco's no-fee, cash-back Visa credit card, and spending them in the warehouse.
This year, my reward certificates totaled $365 --three times my annual Executive Membership fee of $12o.
Despite knowing that thousands of customers would be asking for the balance of their rewards in cash, Teterboro managers refused to alter their system of keeping as few bills as possible in register drawers.
So, this morning, paying for $172.36 in fresh food and other purchases with a $296.16 reward certificate took longer than I care to remember, because the cashier didn't have enough change in her drawer.
And while I was waiting for my $122.75 in change, the disorganized cashier started ringing up the purchases of the shopper behind me.
Then, a supervisor came over to "upsell" him to a $120 Executive Membership from the regular $60 Gold Star membership he held.
(With an Executive Membership, you get 2% cash back on all your purchases in the warehouse and on Costco.com, compared to 1% back for Gold Star members, in the month you renew.)
By the time I got my change, the shopper who was behind me on line was well on his way, and I left without a gallon jug of Langer's Mango Nectar my cashier forgot to ring up in the first place.
GROWS ON YOU: The Deluxe Garden Bunch at the Teterboro Costco is a better deal than buying fresh flowers at Trader Joe's or Whole Foods Market.
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I'M WILD FOR THIS FISH STICK: A 4-pound bag of The Ultimate Fish Stick from Trident, made from wild Alaskan Pollock fillets and panko breadcrumbs, was $7.99 after an instant savings of $4.
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