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Sunday, April 21, 2019

I've always hated flying United Airlines, but in New Orleans, not flying is the ordeal

Passengers on United Airlines' Flight 711 to Newark board the aircraft at Gate D9 of Louis Armstrong New Orleans International Airport.

Editor's note: This post desperately needed a new headline to replace the tortured syntax of the original, so here it is.

By VICTOR E. SASSON
EDITOR

KENNER, LA. -- United Airlines' Flight 711 to Newark appears cursed.

Every time we've taken it at the end of a vacation in New Orleans, we've experienced delays.

On Friday, we waited at Louis Armstrong International Airport's Gate D9 for more than 4 hours after the scheduled 3:10 p.m departure before we were allowed to board the flight.

First, we were told our departure had been rolled back to 5 p.m., then to a little after 8 p.m.

Our 737-700 aircraft and the crew also sat there all that time.

What storms?

We were told thunderstorms in northern New Jersey would prevent the plane from landing.

At Newark Liberty International Airport, the Air Brook driver who picked us up on Friday night after 11 said there had been scattered rain, but nothing he'd describe as a thunderstorm.

The phantom thunderstorms also prevented the departure of New Orleans flights to La Guardia Airport in New York and to Washington, D.C.

By arriving late at Newark airport, I also incurred a $15 night rate surcharge on our Air Brook ride home.

2017 vacation

After we attended the French Quarter Festival in New Orleans in 2017, our flight to Newark was delayed 2 hours.

The explanation: Too few air traffic controllers had reported to work.

I've always hated flying United. Now, I hate it for delays that have me not flying the airline.

On Friday, I was able to get earphones from one of the cabin attendants to watch a free movie, "Widows."

But the Economy Plus seat I paid extra for was so narrow, it was difficult to prevent my forearm from hitting the entertainment controls on the armrest, and blacking out the video or switching to another channel.


Instead of making do with a small bag of salty pretzels United Airlines serves on Flight 711, I stopped on the way to the airport for takeout from Banh Mi Boys in Metairie, La. I ordered a 10-inch Po Boy Sandwich stuffed with fried oysters and fried shrimp, dressed Vietnamese style with fresh cilantro, cucumbers, shredded carrots, sriracha sauce and other ingredients, above and below. 

Conveniently, Banh Mi Boys is part of a gas station, where I was able to fill up our rental car before returning it, instead of making a second stop. The sandwich shop is about 5 miles away from the airport.
Our first stop on the way to the airport was Manchu Food Store, a Vietnamese-owned business that lays claim to serving the best chicken wings in New Orleans, above and below. Tip: Order the regular fried wings to avoid what my wife said is excessive salt in the BBQ wings. The tasty side of fried rice contains small shrimp.


1 comment:

  1. We left on April 15, and when we got to Terminal C at Newark Liberty International Airport, we found that United Airlines now has passengers weighing and tagging their own luggage. Then, you take the checked luggage to the counter, and if it's overweight, shift some items into your companion's luggage. My wife's suitcase weighed 51.5 pounds and mine weighed 36.5 pounds, so a couple of jeans and a shirt moved to my bag solved the problem ($150 fee for overweight bag). A United employee said the new system didn't result in any layoffs, because of a strong union. At the airport in New Orleans, employees weigh and tag your bags, as usual.

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